Terms and Conditions
1. General
1.1 Your access to this website is subject to these terms and any additional terms, notices and disclaimers which appear on this website. By using this website, you confirm that you accept these Terms of Use and that you agree to comply with them. If you do not agree to these Terms of Use, please do not use the website.
1.2 SEIKO may alter these Terms of Use from time to time without notice. Every time you wish to use the website, please check these terms to ensure you understand the terms which apply at that time. Your continued use of the website following those changes indicates your acceptance of those changes.
1.3 To contact us, please email online@grandseiko.seikostore.co.za or telephone the customer service line on 011 089 6007.
1.4 We do not guarantee that the website, or any content on it, will always be available or be uninterrupted. We may suspend or withdraw or restrict the availability of all or any part of the website for business and operational reasons. We will try to give you reasonable notice of any suspension or withdrawal.
2. Copyright
2.1 All rights (including intellectual property rights such as copyright) in this website, its content and design are owned by or licensed to SEIKO. Those works are protected by copyright laws and treaties around the world. All such rights are reserved by SEIKO.
2.2 You must not otherwise reproduce, adapt, store, transmit, print, display, publish or create derivative works from any part of the content or design of this website except with SEIKO’s prior written consent or as permitted by applicable copyright legislation. If you print off, copy or download any part of the website in breach of these Terms of Use, your right to use the website will cease immediately and you must, at our option, return or destroy any copies of the materials you have made.
3. Trademarks
3.1 All trademarks, trade names, service marks and other items and service names and logos on this website are owned by or licensed to SEIKO and are protected by applicable trademark and copyright laws. You are not permitted to use them without SEIKO’s approval.
4. Usernames and passwords
4.1 We may require you to register a username and password to permit you to access certain sections of the website. You are responsible for maintaining the confidentiality and security of your username and password and all use or activity that occurs on your account, including unauthorised use or activity.
4.2 You must promptly notify SEIKO if there is any unauthorised use of your username or password at online@grandseiko.seikostore.co.za
4.3 SEIKO will not be responsible for any losses arising out of the unauthorised use of your username or password.
4.4 We have the right to disable any username or password, whether chosen by you or allocated by us, at any time, if in our reasonable opinion you have failed to comply with any of the provisions of these Terms of Use.
5. Use of this website
5.1 By accessing our website you agree that you will not:
• act in an unlawful manner, including being dishonest, abusive or discriminatory;
• post inaccurate, defamatory obscene, shocking, hateful, threatening or otherwise inappropriate content or airing personal grievances or disputes;
• use or attempt to use another’s account;
• harass, abuse or harm another person on our website;
• develop, support or use software, devices, scripts, robots, or any other means or processes to scrape or otherwise copy profiles and other data from the website;
• copy, use, disclose or distribute any information obtained from the website, whether directly or through third parties (such as search engines), without our consent;
• breach the intellectual property rights of SEIKO or others, including copyrights, patents, trademarks, trade secrets, or other proprietary rights. For example, do not copy or distribute (except through the available sharing functionality) the posts or other content of others without their permission;
• post anything that contains software viruses, worms, or any other harmful code;
• reverse engineer, decompile, disassemble, decipher or otherwise attempt to derive our source code or any related technology that is not open source;
• imply or state that you are affiliated with or endorsed by SEIKO without our express consent;
• sell, sponsor, or otherwise monetise any content within or aspect of this website without our consent;
• remove (or attempt to remove) any copyright, trademark or other proprietary rights notices contained in or on this website; or
• remove, cover or obscure any advertisement included on this website (and will not attempt to do so).
6. Third party websites
6.1 Links to third party websites are provided solely for information only and for your convenience. Such links should not be interpreted as approval by us of those linked websites or information you may obtain from them and we will not be responsible for material displayed on third party websites or any other written material. Please also note that we cannot vouch for the reliability of prices stated on other websites or through any other third party.
6.2 SEIKO does not verify, approve or endorse, nor is it responsible for, any opinion or recommendation posted by third parties on this website or on any social media platforms.
6.3 You must not create or maintain any link from another website to this website without the prior written consent of SEIKO.
6.4 If you wish to complain about information and materials uploaded by other users please contact us online@grandseiko.seikostore.co.za
7. Content that you submit to us
7.1 If you post content on this website, you grant us an irrevocable, perpetual, non-exclusive, royalty-free, sub-licensable worldwide license to store, copy and use that content for any purpose, including marketing and promotion of our items and services from time to time and distributing it and making it available to third parties. This includes a right to remove, modify, edit, crop, highlight and/or republish your content.
7.2 To the extent required to enable us to exercise our rights under these terms, you consent to any act or omission that would otherwise infringe your moral rights in any content that you post on this website or otherwise provide to SEIKO.
7.3 Inappropriate content (as determined by us) is unwelcome and may be removed without notice. SEIKO will fully cooperate with any law enforcement authorities or court order requesting or directing us to disclose the identity of anyone posting inappropriate content. SEIKO also has the right to disclose your identity to any third party who is claiming that any content posted or uploaded by you to the website constitutes a breach of their intellectual property rights, or of their right to privacy.
7.4 SEIKO has the right to remove any posting you make on our site if, in our opinion, your post does not comply with the content standards set out in these Terms of Use.
8. Collection of information and privacy
8.1 SEIKO may use “cookies” to make a record of your visit to this website and log your visit for statistical and business purposes. Such information may include your server address, domain name, IP address, the date and time of your visit, pages accessed, documents downloaded, previous website visited and the type of browser used. Some of this information may be capable of personally identifying you.
8.2 SEIKO will collect, store, use and disclose personal information in accordance with its privacy policy.
8.3 Please see SEIKO’s Cookie Policy and Privacy Policy for more details.
9. Security
9.1 SEIKO uses security measures with the aim of making all information received from you secure against misuse, loss and unauthorised access, modification and disclosure. However, SEIKO makes no representations, warranties or guarantees, whether express or implied, in respect of its security measures and is not responsible for any misuse, loss and unauthorised access, modification and disclosure of information provided by you to SEIKO.
9.2 Your access to and use of this website is at your own risk. The internet is not secure and SEIKO cannot guarantee that the website will be available or fault or virus free.
9.3 SEIKO is not liable to you or third parties if interference with or damage to your computer system occurs in connection with use of this website or any linked websites.
10. Liability
10.1 We do not exclude or limit in any way our liability to you where it would be unlawful to do so. This includes liability for death or personal injury caused by our negligence or the negligence of our employees, agents or subcontractors and for fraud or fraudulent misrepresentation.
10.2 Please note that we only provide our site for domestic and private use. You agree not to use the website for any commercial or business purposes, and we have no liability to you for any loss of profit, loss of business, business interruption, or loss of business opportunity.
11. Accessibility
11.1 If you have any queries regarding this statement, please contact our customer service team at online@grandseiko.seikostore.co.za
About cookies
Cookies are small text files that can be used by websites to increase a user’s operability on the websites. The law states that we can store cookies on your device if they are strictly necessary for the operation of this website. For all other types of cookies, we need your permission. This website uses different types of cookies. Some cookies are placed by third party services. Users who have provided consent to us can at any time change or withdraw their consent on our websites. Learn more about who we are, how you can contact us and how we process personal data in our Website Privacy Policy.
Purposes of cookies
We use cookies on our websites to collect anonymous and aggregated information for the purpose of understanding how you use our websites and improving the structures and contents of our websites. Cookies are also used to create statistical materials regarding the operation of our websites and investigate the causes of unauthorised access.
Types of cookies
Cookies we use are categorised as “session cookies” or “persistent cookies”. Session cookies are stored in your computer only temporarily while you are browsing our websites. Persistent cookies are stored even after you stop browsing our websites and remain on your computer until they expire or you delete them. Cookies are classified into the following types depending on their functions and providers.
Strictly necessary cookies: These cookies are essential for the websites to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the websites will not then work. These cookies do not store any personally identifiable information.
Performance cookies: These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our websites. They help us to know which webpages are the most and least popular and see how visitors move around the websites. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies, we will not know when you have visited our websites and will not be able to monitor their performance.
Social Media cookies: These cookies enable you to make it easier to access social networks and online social tools by sharing comments, ratings, webpages, bookmarks, and help.
Targeting cookies: These cookies may be set on our websites by us or our partner companies and service providers. They may be used by those partner companies or by us to build, by combining with other information as necessary, a profile of your interests and show adverts relevant to you on our websites or other websites. They do not store directly personal information but function based on uniquely identifying your browser and internet device. If you do not allow these cookies, you will experience less targeted advertising.
Functional cookies: These cookies enable the websites to provide enhanced functionality and personalisation. They may be set by us or by third party providers whose services we have added to our webpages. If you do not allow these cookies, then some or all of these services may not function properly.
Third-party cookies
Whether a cookie is a first or third party cookie depends on which websites the cookie comes from. First party cookies are those set by or on behalf of the websites visited. All other cookies are third party cookies. Please note that third parties (including, for example, advertising networks and providers of external services like web traffic analysis services) may also use cookies, over which we have no control. These cookies are likely to be performance and analytical cookies.
Storage period of cookies
Except for strictly necessary cookies, each cookie will expire after the storage period specified in the table in the “Cookies used on our websites” section below.
Cookies used on our websites
The following table lists the cookies that we use on our websites.
Cookie type | Description | Personal data | Storage period | Example |
Strictly necessary | These cookies are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not then work. | These cookies do not store any personally identifiable information. | 365 days. | |
Performance | These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance. | All information these cookies collect is aggregated and therefore anonymous. | It expires two years from a set date. | Google Analytics: Please see here for details. |
Targeting | These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant adverts on other sites. If you do not allow these cookies, you will experience less targeted advertising. | They do not store directly personal information but are based on uniquely identifying your browser and internet device. | Determined by a third-party provider of each cookie. |
Google: Facebook: YouTube: |
Functional cookies | These cookies enable the website to provide enhanced functionality and personalisation. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies then some or all of these services may not function properly. | These cookies do not process personal data as they do not identify you as an individual. |
Management of cookie preferences
The browsers of most computers (which means a device that can be connected with the Internet such as a PC, smartphone and tablet) are typically set up to accept cookies. If you wish to amend your cookie preferences for our websites, you can do this through your browser settings. Your browser’s ‘help’ function or the following websites (please click each link) will tell you how to do this.
・Google Chrome
・Internet Explorer
・Safari
・Mozilla Firefox
・Microsoft Edge
Contact information
See below for enquiries about the use of cookies and other similar technologies.
If you choose to make an online enquiry, we will collect your personal information including your email address, name, and address and use such information to respond to your enquiry. If you agree to the collection and use of your personal information, please read this policy, check the consent box in the “Online Enquiries” section below, and click on the button. You will then be able to send us an email that is filled out with our email address for enquiries.
Please note that, depending on the nature of your enquiry, we may disclose your personal information to our affiliated operating company that is responsible for the relevant products or advertising so that the company can reply to your enquiry.